Logging in for the first time

Are you having problems logging in?

If you are experiencing difficulties logging in to your IT Services, please refer to the suggestions below:

• You must be registered with Student Services to access your IT accounts.  If your accounts are disabled, please go to Student Services to check the status of your record.  Once you are registered, your IT accounts will activate within 24 hours
• Your username is your student number, preceded by x, e.g. if your student number is 10201234, your username will be x10201234
• When typing in to your password, ensure you type it exactly as outlined on your Login Details sheet.  Passwords are case sensitive.

• If you incorrectly enter your login credentials 3 times or more, your account will lock, for approx 30 minutes.  

Logging in to MyNCIStudent

When logging in to the NCI Student Portal: "MyNCIStudent" use your network username and password.  You need to enter the prefix
"ncir-campus\" before your username when prompted.
e.g. if your username is x10201234, you will enter ncir-campus\x10201234

You only need to enter this prefix when logging in to MyNCIStudent and MySite. 
For more information refer to the MyNCIStudent page.

There are additional guides and information about accessing other IT Services (e.g. Moodle, MyAthens) available from the IT Section of MyNCIStudent.

If you are sill having issues, please contact IT Support

• Telephone: 01-4498 667 / 01-4498671
• Email: itsupport@ncirl.ie