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Problems logging into the NCI Student Portal

Are you having problems logging in?

If you are experiencing difficulties logging in to your IT Services, please refer to the suggestions below:

  • You must be registered with Student Services to access your IT accounts.  If your accounts are disabled, please go to Student Services to check the status of your record.  Once you are registered, your IT accounts will activate within 24 hours

  • Your username is based on your NCI student number, preceded by x, e.g. if your student number is 10201234, your username will be x10201234.

  • When typing in to your password, ensure you type it exactly as outlined on your Login Details sheet.  Passwords are case sensitive.

  • If you incorrectly enter your login credentials 3 times or more, your account will lock, for approx 30 minutes.  

Logging in to MyNCIStudent

When logging in to MyNCIStudent (or MySite) enter your login credentials in the following format:

  • Username: x[your student number]@student.ncirl.ie, e.g. x12345678@student.ncirl.ie
  • Password: your current NCI Network password

There are additional guides and information about accessing other IT Services (e.g. Moodle, MyAthens) available from the IT Section of MyNCIStudent.

If you are sill having issues, please contact IT Support

Telephone: 01-4498 667 / 01-4498671
Email: itsupport@ncirl.ie

get in touch

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