Supervisor:               

Career Development & Employability Manager 

Reporting to:     

Work Placement Supervisor 

Key Relationships:

• Maintaining, updating and contacting the company contact database. Proactively compiling lists of relevant companies to contact in relation to relevant caseloads of students
• Liaising with and responding to employer queries, following up on jobs received and maintaining contact with employers
• Uploading adverts onto CRM and promoting them via CRM, phone calls, social media, notice boards, vacancy newsletter etc
• Where appropriate screening and sending CVs to employers, arranging interviews and managing the process until the role has been filled.

Key Responsibilities:

Student Engagement:

• Dealing with the full range of career information enquiries face to face, via telephone, email and CRM 
• Pro-actively calling and following up with students in relation to their work placement and job search activity and to ensure attendance at events. 
• Keeping in contact with students via email and phone to monitor their progress, aims etc – updating CRM continually with new information and progress
• Contacting alumni and work placement students to gain high quality profiles and testimonials. 
• Monitoring the careers information material in the atrium ensuring it is fully stocked and up to date
• Setting up work placements on CRM and managing all administration surrounding this.

Social Media:

• Developing our presence and engagement rates across all social media platforms. 
• Utilising videos to promote our services and work.

Events & PR: 

 

• Thinking creatively to promote events (pre, post and during the event) on social media platforms and via email, phone calls, posters etc  
• Dealing with all administration for events – uploading the event onto the CRM system, promoting it, maintaining attendance lists, sending joining instructions etc 
• Thinking creatively to assist the team create a positive, vibrant and proactive presence on social media- assist in the creation of regular campaigns 
• Meeting and greeting visitors, booking rooms, managing catering and disseminating insights from presentations. 

Reports, Handouts, Publications and Administration:

• Providing administrative support for a busy team and taking minutes at various committee meetings for Student Services and the Registrar.
• Producing weekly and monthly reports detailing personal performance against KPIs. 
• Monitoring closing date deadlines and advertising these to students – producing a high quality closing date document for dissemination to students. 
• Producing the weekly vacancy newsletter, analysing trends and acting on these to continuously improve the offering. 
• Maintaining the notice boards and ensuring they are up to date.
• Assisting with the design, implementation and analysis of surveys conducted by the team e.g. end of placement surveys.
• Reviewing, editing and where appropriate writing content and generating new materials including web/media content
• Updating the Careers website and Moodle on an ongoing basis.
• Assisting with the research and production of the Careers Service annual review. 
• Assisting with updating and creating comprehensive high quality handouts and information packs for students. 
• Chasing and collecting data for the annual First Destination Survey and Work Placement Students ensuring a strong response rate. Producing the report in an attractive format for both internal and external view.

Ad Hoc:

• Producing POs and liaising with finance
• Assisting Student Services when required including graduation
• As part of the wider student services team assisting with various team events including graduation, orientation, exams, clubs & societies events etc.   
• Working within the student services team you will also answer queries at the information desk. This role is involved in the student services late rota and providing reception cover when required.

Key Attributes:

• Strong work ethic
• Flexibility/resilience
• Customer focus 
• Initiative 
• Results and target orientated
• Teamwork
• Problem Solving

Key Requirements: 

• Degree qualified 
• Solution focused with a positive, pro-active and results oriented approach to work. 
• Flexible, self-motivated “can-do” approach to work with a commitment to producing high quality outputs. 
• Ability to produce accurate and detailed reports.
• An effective team player and ability to build positive collaborative relations with students, faculty, employers and alumni
• Genuine interest in social media, marketing and promotion. 
• Commitment to providing an outstanding level of service to students, alumni, employers and staff at NCI.

Salary: 

Support Band €23,297- €34,685

Annual Leave: 

24 days per annum

Contract: 

12 Month Fixed term 

Hours: 

Full time  

Application process: 

We would like to assure you that protecting confidentiality is our number one priority. You can expect that all enquires, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process.

Candidates' Obligations

In submitting a completed Curriculum Vitae and supporting documentation, candidates are declaring:

• That all the particulars furnished in their application are true and correct without omission and that they are aware of the qualifications and particulars for this position.
• That to the best of their knowledge that there is nothing in relation to their conduct, character or personal background of any nature that would adversely affect the position of trust in which they would be placed by virtue of this appointment.
• Their irrevocable consent to NCI making such enquiries as deemed necessary in respect of their suitability for the post in respect of which their application is made.
• Their acceptance and confirmation of the entitlement of NCI, as appropriate to, reject their application, or to terminate their employment (in the event of a contract of employment having been entered into on foot of this competition) if they have omitted to furnish NCI with any information relevant to their application or their continued employment or where they have made any false statement or misrepresentation relevant to this application or their continuing employment with the College. #

Candidates should note that they may be required to submit documentary evidence in support of any particulars given by them in their application for the post.

Data Protection Acts 1988 to 2018 and the Freedom of Information Acts 1997 to 2014 as amended

Data collected for the purposes of recruitment activities

NCI conducts recruitment processes to fill vacancies within the college. When applying for these competitions applicants are asked to submit a range of documents, e.g., a completed application form, CV and/or a personal statement or cover letter. For the purposes of recruitment activities, we will not collect any personal data that we do not need to assess your candidature for a role with us.

Legal Basis for Processing

NCI ’s legal basis for the processing of this data is a combination of individual consent, contractual necessity and legal obligations.

Withdrawal of Consent

Applicants can withdraw their consent for the processing of their personal data at any time by notifying the College. It is important to note that withdrawal of consent prior to the completion of the process will be considered as a withdrawal of the application.

What we do with your data

People who are directly employed by NCI and are based in Ireland process all the personal data collected for both recruitment and HR purposes.

Shortlisting

HR draft up the shortlisting documents and provide the initial screening to determine if a person meets the essential criteria of the competition. A shortlisting panel is generally made up of two senior grade staff members from the relevant department for which the role is being recruited.

Sharing of your data

Where you have been successfully shortlisted for a post, each interview panel member will be furnished with a copy of the relevant information of those who will be attending interview in order that they can review applications in advance of the interview process. All such information will be returned to NCI and shredded following the competition process. Some of the interview panel will be external interviewers, who are not employees of NCI but are engaged for the purpose and are strictly subject to the rules and policies of the College.

Access

Applicants can request and receive access to their data at any time and can request and receive a copy of this data, in electronic/transferable format.

Erasure

Applicants can request the data held be erased. In this case, the application for a position is considered withdrawn.

Rectification

Applicants can have any incorrect information corrected.

Objection / Withdraw

Applications can object to this information being processed and/or can request to withdraw from the application process

Complain

Applicants can make a complaint to our internal Information Governance and Data Protection Officer

NCI Information Governance and Data Protection Officer

National College of Ireland, Mayor Street, IFSC, Dublin 1

Tel (Direct): + 353 1 4498 523 ; Tel (Reception): + 353 1 4498 500

And/or make a complaint to the relevant authority

Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28

Tel: +353 (0) 761 104 800

National College of Ireland is an equal opportunities employer and is a Member of the Athena SWAN Charter. NCI is committed to serving our diverse community and welcomes applications from underrepresented groups.