Protection for Enrolled Learners (PEL)
All QQI accredited programmes of education and training of 3 months or longer duration are covered by arrangements under section 65 (4) of the Qualifications and Quality Assurance (Education and Training) Act 2012.
Under this Act, in the event of the provider ceasing to provide the programme for any reason, enrolled learners may transfer to a similar programme at another provider, or, in the event that this is not practicable, the fees most recently paid will be refunded.
NCI operates the following policies for all awarding bodies including QQI programmes, in cases where a programme may or may not run
Non-commencement of an offered programme
In cases where an offered programme may not run for reasons such as non-viable numbers, unsuitability of location or unavailability of appropriate teaching staff, learners are offered the following.
Transfer to the same programme at another NCI location if appropriate
Full refund on fees paid for that academic year and appropriate guidance as to other education options.
In such cases, the decision to not run a programme in is made at least 5 working days prior to the proposed start date for programmes at levels 5-6 of the National Qualifications Framework. For all other programmes, the decision is made at least 10 working days prior to the proposed start date.
Refunds are made to those persons or organisations that originally paid the programme fee.
Prospective Learners are notified in all correspondence and publications that programmes may not commence for reasons such as those outlined above.
Cessation of a programme that has commenced
In exceptional cases where a programme is terminated after it has commenced but before its normal completion date, for reasons such as non-viable numbers, unsuitability of location or unavailability of appropriate teaching staff, learners will be offered the following options
Transfer to the same course at another NCI location if appropriate
Endeavour to facilitate transfer to a similar programme with another provider
Full refund on fees paid for that academic year and appropriate guidance as to other education options
Where appropriate, certification will be provided for successful completion of modules.
Refunds are made to those persons or organisations that originally paid the fee.
Further information on PEL can be found here.