This is a varied and fast paced role that will suit an innovative candidate with high energy, great communication skills and a positive, can-do approach to work. We need someone with initiative, with the ability to work on administrative tasks with efficiency, enthusiasm and attention to detail.
Reporting to:
Career Development & Employability Manager
Key Responsibilities:
Student Engagement:
- Pro-actively calling and following up with students in relation to their job search activity and to ensure attendance at events
- Managing enquiries face to face, via telephone, email and CRM
- Logging all contact on the CRM system.
- Taking professional headshot photos for students
- Contacting alumni to gain high quality graduate profiles
- Managing the careers information material ensuring it is up to date
- Producing an annual programme of work/calendar of events for each full time programme
- Producing the weekly vacancy newsletter.
Employer Liaison:
- Maintaining, updating and contacting the company contact database. Proactively compiling lists of relevant companies to contact in relation to HR, Marketing, Psychology, IT and Accounting opportunities
- Liaising with and responding to all employer queries, following up on jobs received and maintaining contact with employers
- Uploading adverts onto CRM and promoting them via CRM, phone calls, social media, notice boards, vacancy newsletter etc
- Where appropriate screening and sending CVs to employers, arranging interviews and managing the process until the role has been filled.
- Assisting with updating and creating comprehensive high quality handouts and information packs for students.
Events & PR:
- Thinking creatively to promote events (pre, post and during the event) on social media platforms and via email, phone calls, posters etc
- Promoting services and events by developing innovative marketing campaigns
- Managing all administration for events – uploading the event onto the CRM system, promoting it, maintaining attendance lists, sending joining instructions etc
- Hosting employer events by dealing with all administration and PR, meeting and greeting visitors, booking rooms, managing catering and disseminating insights from presentations.
- Thinking creatively to create a positive, vibrant and proactive presence on social media- creating regular campaigns and showing impact on same.
Reports, Handouts, Publications and Administration:
- Providing administrative support for a busy team and taking minutes at various committee meetings for Student Services and the Registrar.
- Chasing and collecting data for the annual First Destination Survey ensuring a strong (above 80% response rate). Producing the report in an attractive format for both internal and external view.
- Monitoring closing date deadlines and advertising these to students – producing a high quality closing date document for dissemination to students.
- Producing the weekly vacancy newsletter, analysing trends and acting on these to continuously improve the offering.
- Maintaining the notice boards and ensuring they are up to date.
- Assisting with the design, implementation and analysis of surveys conducted by the team
- Writing, reviewing and editing content and generating new materials including web/media content
- Updating the Careers website on an ongoing basis
Ad Hoc:
- Producing POs and liaising with finance
- Assisting Student Services when required including graduation
- Working within the student services team you will also answer queries at the information desk. This role is involved in the student services late rota and providing reception cover when required.
- As part of the wider student services team assisting with various team events including graduation, orientation, exams, clubs & societies events etc.
Key Attributes:
- Solution focused with a positive, pro-active and results oriented approach to work.
- Commitment to providing an outstanding level of service to students, alumni, employers and staff at NCI.
- Flexible, self-motivated “can-do” approach to work with a commitment to producing high quality outputs.
- Ability to multi task and prioritise effectively within a busy environment.
- Ability to identify and develop opportunities to improve the service and offering
- An effective team player and ability to build positive collaborative relations with students, faculty, employers and alumni
- Genuine interest in social media, marketing and promotion together with the ability to work on administrative tasks with efficiency, enthusiasm and attention to detail.
Key Competencies:
- Strong work ethic
- Flexibility/resilience
- Client focus
- Social media skills
- Initiative
- Results and target orientated
- Teamwork
- Problem Solving
- Administration
- Attention to detail
Contract:
Permanent:
Salary:
Min €23,297 - Max €35,379 (Support Band)
Annual Leave:
24 Days per annum pro rata
Hours:
Hours of work will be generally 9.00am to 5.00 pm. A willingness to work flexibly to cover some events and activities outside of usual working hours is required.
To Apply:
Please apply with a CV and cover letter both in PDF format ONLY, quoting reference number: NCI 1057 to: recruitment- cdolan@ncirl.ie by 5:00 pm, 27th September 2024. In the cover letter (max 1 page) please highlight briefly how you meet the criteria in relation to work ethic, initiative, attention to detail, customer service and social media skills.
Note: The functions and responsibilities assigned to Careers Assistant are based on the current stated role and objectives of the College. These functions and responsibilities may alter in line with any change in the role and objectives of the College.
The successful applicant will be subject to Garda Vetting and must not have any convictions under the Sex Offenders Act 2001.
The Importance of Confidentiality
We would like to assure you that protecting confidentiality is our number one priority. You can expect that all enquires, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process.
Candidates' Obligations
In submitting a completed Curriculum Vitae and supporting documentation, candidates are declaring:
- That all the particulars furnished in their application are true and correct without omission and that they are aware of the qualifications and particulars for this position.
- That to the best of their knowledge that there is nothing in relation to their conduct, character or personal background of any nature that would adversely affect the position of trust in which they would be placed by virtue of this appointment.
- Their irrevocable consent to NCI making such enquiries as deemed necessary in respect of their suitability for the post in respect of which their application is made.
- Their acceptance and confirmation of the entitlement of NCI, as appropriate to, reject their application, or to terminate their employment (in the event of a contract of employment having been entered into on foot of this competition) if they have omitted to furnish NCI with any information relevant to their application or their continued employment or where they have made any false statement or misrepresentation relevant to this application or their continuing employment with the College. #
Candidates should note that they may be required to submit documentary evidence in support of any particulars given by them in their application for the post.
Data Protection Acts 1988 to 2018 and the Freedom of Information Acts 1997 to 2014 as amended
Data collected for the purposes of recruitment activities
NCI conducts recruitment processes to fill vacancies within the college. When applying for these competitions applicants are asked to submit a range of documents, e.g., a completed application form, CV and/or a personal statement or cover letter. For the purposes of recruitment activities, we will not collect any personal data that we do not need to assess your candidature for a role with us.
Legal Basis for Processing
NCI ’s legal basis for the processing of this data is a combination of individual consent, contractual necessity and legal obligations.
Withdrawal of Consent
Applicants can withdraw their consent for the processing of their personal data at any time by notifying the College. It is important to note that withdrawal of consent prior to the completion of the process will be considered as a withdrawal of the application.
What we do with your data
People who are directly employed by NCI and are based in Ireland process all the personal data collected for both recruitment and HR purposes.
Shortlisting
HR draft up the shortlisting documents and provide the initial screening to determine if a person meets the essential criteria of the competition. A shortlisting panel is generally made up of two senior grade staff members from the relevant department for which the role is being recruited.
Sharing of your data
Where you have been successfully shortlisted for a post, each interview panel member will be furnished with a copy of the relevant information of those who will be attending interview in order that they can review applications in advance of the interview process. All such information will be returned to NCI and shredded following the competition process. Some of the interview panel will be external interviewers, who are not employees of NCI but are engaged for the purpose and are strictly subject to the rules and policies of the College.
Access
Applicants can request and receive access to their data at any time and can request and receive a copy of this data, in electronic/transferable format.
Erasure
Applicants can request the data held be erased. In this case, the application for a position is considered withdrawn.
Rectification
Applicants can have any incorrect information corrected.
Objection / Withdraw
Applications can object to this information being processed and/or can request to withdraw from the application process
Complain
Applicants can make a complaint to our internal Information Governance and Data Protection Officer
NCI Information Governance and Data Protection Officer
National College of Ireland, Mayor Street, IFSC, Dublin 1
Tel (Direct): + 353 1 4498 523 ; Tel (Reception): + 353 1 4498 500
And/or make a complaint to the relevant authority
Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28
Tel: +353 (0) 761 104 800
National College of Ireland is an equal opportunities employer and is a Member of the Athena SWAN Charter. NCI is committed to serving our diverse community and welcomes applications from underrepresented groups.