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Refund Policy

National College of Ireland Refund Policy as at November 2011

The National College of Ireland (NCI) Refund Policy is in line with the ‘Provision of Education to International Students: Code of Practice and Guidelines for Irish Higher Education Institutions’.

Refund of Full Fees

Refunds will be reimbursed in euro or in the same currency as the fees were originally demanded. Payment should be made to a designated bank account in the student’s home country, except in exceptional circumstances.

Refunds will be awarded in the following cases:

  1. Where the applicant has been refused a student visa to study in Ireland and where an appeal against the decision, if made, has failed, a full refund of tuition fees will be given on submission of all original documents and evidence of the refusal to NCI.
  2. In the event that an offer of a place is withdrawn or NCI is unable to provide the programme, all tuition fees paid will be fully refunded.
  3. A student, who fails to meet the course entry / progression rules and accordingly, is not permitted to enrol, will be eligible for a refund of fees if paid in advance of notification of exclusion.
  4. A notice of withdrawal due to exceptional circumstances may be accepted as grounds for either full or partial refund of fees, subject to provision of acceptable documentary evidence in support of the application for a refund. Exceptional circumstances may include:
    • Inability of an applicant to obtain a student visa. 
    • Recent illness or disability. 
    • Failure to meet English language requirements for admission having supplied documentary evidence that their language proficiency met or surpassed the criterion set for their chosen course and subsequently having failed an NCI test. 
    • Death of the student or a close family member (parent, sibling, spouse or child; this would not normally include a grandparent). 
    • Collapse of promised financial support or sponsorship of the student.

 

Partial Fee Refunds

Note: The guidelines for partial refunds apply equally to new and continuing students, and are based predominately on standard academic year programmes. Refunds will only be paid when evidence is provided by the student that he/she has returned to his/her home country.

Partial refunds will be awarded in the following cases:

  1. Where an offer was made on the basis of incorrect or incomplete information being supplied by the applicant or student, NCI reserve the right to retain up to 50% of the tuition fee as well as any cost incurred in recruiting the student.
  2. Where a student, having accepted an offer of a course place, gives a minimum of four weeks written notice of an inability to undertake the course, all tuition fees paid are refundable less an administrative fee of up to 50 per cent of the tuition fee, provided that the student presents his or her passport to the nearest Irish embassy or consulate for the purpose of the cancellation of his or her study visa to Ireland and provides evidence of such cancellation. The notice period is measured as four weeks before the notified date of the course.
  3. Where a student gives less than four weeks written notice before the commencement date of the course of an inability to undertake the course, all tuition fees paid are refundable less 50 per cent, provided that the student presents his or her passport to the nearest Irish embassy or consulate for the purpose of the cancellation of his or her study visa to Ireland and provides evidence of such cancellation.
  4. Where a student withdraws from a programme and has returned to his or her home country within the first four teaching weeks of a standard academic year, a student is entitled to up to a 50 per cent refund of their fees, provided that the student returns to his/her home country and presents his or her passport to the nearest Irish embassy or consulate for the purpose of the cancellation of his / her study visa and provides evidence of such cancellation.

Conditions that determine Zero Refunds

  1. A student, who withdraws from a course for whatever reason after six teaching weeks, will not be eligible for a refund.
  2. A student whose visa is cancelled will not be eligible for a refund unless there are extenuating circumstances.
  3. Where an offer of a course place was made on the basis of documents which subsequently proved to be fraudulent or misleading NCI may reserve the right to retain the full fee.
  4. A student whose entitlement to attend a programme is terminated due to academic misconduct or antisocial behaviour within the HEI, will not be eligible for a refund.
  5. A student in breach of, government regulations governing his/her student status in Ireland will not be eligible for a refund.
  6. A student, who is convicted of a criminal offence in the jurisdiction of the Republic of Ireland, will not be eligible for a refund.
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