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Administrative Complaints

With effect from the 1st May 2013, NCI comes under the remit of the Ombudsman and Ombudsman for Children's offices . Complaints may be addressed to the Ombudsman’s office should a student or member of the public feel that a complaint regarding an administrative matter was dealt with inappropriately.

If you are a child or young person under 18 or an adult who knows a child who you feel has been unfairly treated, or you are not satisfied with our decision on your complaint, it is open to you to contact the Ombudsman for Children’s Office. By law the Ombudsman for Children’s Office can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in dealings with us. The Ombudsman for Children provides an impartial, independent and free complaints handling service.


Contact details

Ombudsman’s Office
18 Lower Leeson Street
Dublin 2
01 6395600


Good Faith Reporting Policy

The Good Faith Reporting Policy sets out NCI’s policy and procedure for any person (Staff, Associate Faculty or Students) to raise concerns (whether based on specific knowledge or properly grounded suspicions) in good faith that they may have about actual, or potential, material irregularities in the running of NCI or the activities of colleagues, contractors, suppliers or students to the extent that they relate to the running of NCI.

For more information please read the college's good faith reporting policy (PDF 332KB).

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