The Quality Assurance Handbook

The Quality Assurance Handbook contains the policies and associated procedures of the Quality Assurance & Enhancement System (QAES) at NCI.

This handbook incorporates the themes of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) and, in particular, those of Quality and Qualifications Ireland's (QQI) Core Guidelines for Quality Assurance.

In order to make the handbook more accessible, the individual policies in each of the chapters have been extracted and presented as Policies, Procedures & Guidelines. 

These policy documents also take account of requirements for awards recognised for by other awarding and professional bodies such as Chartered Institute of Personnel Development (CIPD), Mediators Institute of Ireland (MII) and ICM.

For further information contact the Quality Assurance & Statistical Services Office at