Reporting Unacceptable Behaviour

NCI supports every individual’s right to work, study and visit the College, in a climate which respects their individuality and diversity and, in an environment, which is free from threat, harassment, intimidation, and victimisation or bullying, including sexual harassment or violence.

Sexual harassment, harassment or bullying in any form is totally unacceptable. The College will not tolerate any member of NCI, regardless of their position, being treated with anything less than professional courtesy and respect.  Neither will NCI tolerate any member of the College, regardless of their position, treating a colleague, student or anyone coming into contact with the College, with anything less than professional courtesy and respect.

If you have had a negative experience, and want to make a complaint, including formal and information complaints, or an anonymous report please find some supports and options that are available to you.

Responding to Racists Incidents

Please find a Quick Staff Guide for staff to respond to racist incident with information and support available.

Dignity at Work

The aim of this Dignity at Work Policy is to indicate what constitutes harassment, sexual harassment and bullying and to clarify what action the College will take when responding to breaches of this policy.

This policy defines each of the terms “Harassment”, “Sexual Harassment” and “Bullying.” It provides general information and guidance to members of the College (defined as staff of NCI) and sets out the procedures for processing of complaints where unacceptable behaviour is alleged to have occurred. These complaints may include unacceptable behaviour between staff members, as well as complaints against staff members from students or other service users.

Student Policy on the Prevention of Bullying and Harassment

The aim of the Student Policy on the Prevention of Bullying and Harassment is to indicate what constitutes harassment, sexual harassment and bullying, and to clarify what action the College will take when responding to breaches of this policy.

This policy defines each of the terms harassment, sexual harassment, and bullying. It provides general information and guidance to students at the College and sets out the procedures for processing of complaints where unacceptable behaviour is alleged to have occurred. These complaints may include unacceptable behaviour of students in relation other students, staff members or visitors to the campus of NCI. Complaints in relation to staff members of NCI are handled under the Dignity at Work policy.

Designated Contact Persons (DCP) List

The Designated Contact Persons List may offer support to an employee/student who feels that they are being subjected to bullying/harassment or to an employee/student against whom a complaint of bullying/ harassment has been made. More details of these roles are outlined in the policies.

About EDI at NCI

Speak Out

Speak Out is an online anonymous reporting tool to disclose incidents of bullying, cyberbullying, racism, harassment, coercive behaviour, stalking, assault, sexual harassment, sexual assault and rape.

Anonymous Reporting

Speak Out will help you to find relevant supports and highlight formal reporting procedures, should you wish to use them.

It is important to remember that as the tool is completely anonymous we have no way to identify or contact students or staff who make a report. Should you wish to report an incident formally please access the Student Policy on the Prevention of Bullying and Harassment for further information.

Zero Tolerance Culture

President of NCI, Professor Gina Quin, said: “National College of Ireland is committed to being an inclusive and supportive organisation, both for students and for staff. We need to know if, how and when people have negative experiences so that we can support all our students and staff and work to eliminate abuse and harassment.

“I am proud that NCI is now using the Speak Out tool to assist in creating a zero-tolerance culture. Higher Education Institutes play a leading role in forming society and we are proud to be promoting our values and taking actions to model best practice for both current and next generation employees and students."

Consent Framework

The Consent Framework was published in 2018 by the Department of Higher Education, it highlights the need for colleges to take on responsibility for creating safe college communities for all staff, students, and visitors. The aim of the Speak Out tool is to collect data to assist colleges in their implementation of educational and policy initiatives and to signpost you to the support services that can help you should you wish to seek help.

NCI Support Services


Employee Assistance Programme

Employment Assistance Programme

Spectrum Life Employment Assistance Programme Our Employee Assistance Programme (EAP) is a confidential programme at no additional cost that provides you and your family members with immediate help and support in managing whatever work or personal issues you are facing. 

We offer unlimited access for you and your family, to a telephone helpline, available 24 hours a day, 7 days a week, 365 days a year.

International: 00353 1 518 0277 
Whatsapp: Text 'Hi' to: 00353 87 369 0010 

NCI staff please register for support with the link below.
Website: Spectrum Life 
Phone: 1800 903 542
Email: eap@vhics.ie

Free Crisis Textline

Free Crisis Textline

NCI students have access to the 50808 textline by texting NCI to 50808. This is anonymous, free and available 24/7. The service provides a safe space where you're listened to by a trained Crisis Volunteer.

Website: Student Counselling Wellness Service 
Phone: Text NCI to 50808

Counselling Services

NCI Counselling Services

Student Counselling & Wellness Service The Student Counselling and Wellness Service has returned to campus. While in-person session are back, online and phone appointments are still available. Please email: counselling@ncirl.ie to register with the Service. Students can also access the Student Counselling and Wellness Moodle page, which has lots of tips, advice, helplines, websites, blogs and apps which will be useful for students.

Website: Student Counselling Wellness Service 
Email: counselling@ncirl.ie

SilverCloud Mental Health Platform

SilverCloud Mental Health Platform

SNCI students have access to SilverCloud, a virtual platform designed to help you take control of your mental wellbeing. On-Demand Mental Health Supports As a student of National College of Ireland, you have free access to SilverCloud's Digital Mental Wellbeing Platform. SilverCloud provides personalised mental health programmes to help you cope with issues you may be facing such as depression, anxiety and exam stress. The tools are clinically-proven and specifically focused on student mental health issues with a massive 80% of SilverCloud users showing an improvement in depression and anxiety symptoms. 

Here are 3 reasons to start using SilverCloud: 

  1. Fully accessible 24/7 
  2. Easy-to-use across devices 
  3. Completely free for NCI students

Website: NCI SilverCloud 

Student Union Welfare

Student Union Welfare & Equality Officer

Rachel Gosker

Email: welfare@ncisu.ie

National Level Supports & Helplines

Need More Information?
If you would like to learn more about any of the resources outlined on this page, please contact Deirdre McCarthy, Equality, Diversity, Inclusion and Training Manager.