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A - Z Staff Directory
A - Z Staff Directory
A - Z Staff Directory
McCartan-Quinn, Dr Danielle
Associate Professor Undergraduate Studies
01 659 9250
Danielle.Mccartan-Quinn@ncirl.ie
Key Responsibilities at NCI
Management responsibility for permanent and associate faculty engaged in teaching the School of Business undergraduate programmes.
Subject leadership through the provision of general academic oversight across all level 6, 7 and 8 programmes and modules.
Timetabling and allocation of teaching responsibilities in conjunction with the Dean.
Management of implementation and day-to-day oversight of NCI's QA policy and procedures for the School's undergraduate programmes.
Oversight of the college's apprenticeship programmes to ensure that these are effectively managed and fully integrated into the portfolio of undergraduate programmes.
Working with the relevant professional bodies associated with the portfolio of undergraduate programmes.
Leading and managing relevant programme development.
Leading, managing and overseeing the day-to-day operations for undergraduate programmes.
Ensuring the views of undergraduate students within the school are acted on appropriately.
Working collaboratively with other internal schools and departments.
Developing and managing international collaborations and partnerships.
Taking the lead on programme accreditations.
Attending and contributing to Academic Council and Academic Operations.
Education
2017
Fellow
Chartered Institute of Marketing
2017
Associate Member
Institute of Directors
2015
Fellowship
CHERP
2015
Senior Fellowship
HEA
2013
Associate Fellowship
CHEP
2001
PhD
University of Ulster
1992
MA Marketing (Dist)
University of Ulster
1988
BA Business Studies 2:1
University of Ulster
1988
Diploma in Marketing
Chartered Institute of Marketing
Academic Experience
2014-2017
Head of Department
University of Ulster
2012-2014
Associate Head of Department
University of Ulster
2003-2012
Grade B Lecturer
University of Ulster
1993-2003
Grade A Lecturer
University of Ulster
1991-1993
Part-Time Lecturer
University of Ulster
Industrial Experience
1993-2003
Part-Time Accountant
Furnishing Distributors Ltd
1991-1993
NI Manager and Director
Furnishing Distributors Ltd
1989-1991
NI Manager
Boyle and Wrafter Ltd
Research Interests
Marketing Management
SME Marketing
Service Quality Financial Services
Service Quality in the Health Service
Prizes
1993
Sir Charles Harvey Award
Irish Marketing Institute
1993
Best Overall Student Award
Northern Bank
1991
Best Overall Student Award
Northern Bank
1988
Top 10% Dean's faculty list
University of Ulster
Professional Body Membership
Fellow CIM
IOD Associate Member
HEA Senior Fellow
Key Publications
Durkin, Mark, Filbey, Leanne and McCartan-Quinn, Danielle (2014)
"Marketing to the mature learner: exploring the role of web communications"
. The Service Industries Journal, 34 (1). pp. 56-70. ISSN 1743-9507. DOI: 10.1080/02642069.2013.763342
Gamble, Jordan, Gilmore, Audrey, McCartan-Quinn, Danielle and Durkan, Paula (2011)
"The Marketing concept in the 21st century: A review of how Marketing has been defined since the 1960s"
. The Marketing Review, 11 (3). pp. 227-248. ISSN 1469-347X.
McCartan-Quinn, Danielle (2011) Case Study Commentary, Irish Times.
McCartan-Quinn, Danielle (2009)
"Issues Which Impact Upon Marketing in the Small Firm"
. University of Illinois at Urbana-Champaign's Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship, Published Papers Series.
McCartan-Quinn, Danielle, Durkin, Mark and O'Donnell, Aodheen (2004)
"Exploring the application of IVR: lessons from retail banking"
. The Service Industries Journal, 24 (3). pp. 150-168. ISSN 1743-9507.
Durkin, Mark, McCartan-Quinn, Danielle, O'Donnell, Aodheen and Howcroft, Barry (2003)
"Retail bank customer preferences: personal and remote interactions"
. International Journal of Retail & Distribution Management, 31 (4). pp. 177-189. ISSN 0959-0552.
McCartan-Quinn, Danielle and Carson, David (2003)
"Issues which Impact upon Marketing in the Small Firm"
. Small Business Economics, 21 (2). pp. 201-213. ISSN 1573-0913.
O'Donnell, Aodheen, Durkin, Mark and McCartan-Quinn, Danielle (2002)
"Corporate banking in the UK: personal vs remote interaction"
. International Journal of Bank Marketing, 20 (6). pp. 273-284. ISSN 0265-2323.
McCartan-Quinn, Danielle and Carson, David (2000)
"Small Business Marketing Theory and Practice: A Comparative Study of the Perceptions Held by Key Players"
. Journal of Research in Marketing and Entrepreneurship, 2 (3). pp. 35-44. ISSN 1471-5201.
McCartan-Quinn, Danielle, McAleer, Eddie and Naqvi, Inam (1996)
"Service quality: a satisfaction survey of the elderly"
. International Journal of Health Care Quality Assurance, 9 (3). pp. 4-10. ISSN 0952-6862.
Carson, David and McCartan-Quinn, Danielle (1995)
"Non-Practice of Theoretically Based Marketing in Small Business - Issues Arising and Their Implications"
. Journal of Marketing Theory and Practice, 3 (4). pp. 24-32. ISSN 1944-7175.
Conference Papers
McCartan-Quinn, Danielle (2016)
"Tackling the drop in part-time and mature student numbers"
. In: Westminster Higher Education Forum Keynote Seminar: Priorities for part-time and mature students: outreach, retention and tackling barriers, 6th July 2016, Royal Over-Seas League, Over-Seas House, London, UK.
McCamley, Claire, Gilmore, Audrey and McCartan-Quinn, Danielle (2013)
"Developing the Heritage Destination: An investigation of the implementation of strategic plans"
. In: Academy of Marketing Conference 2013, 8th-11th July 2013, University of South Wales, Cardiff.
McCamley, Claire, Gilmore, Audrey and McCartan-Quinn, Danielle (2012)
"The Role of Destination Marketing Organisation in Strategic Marketing Management for Tourism"
. In: Proceedings of the Academy of Marketing Conference 2012: Marketing: Catching the technology wave. Academy of Marketing. ISBN 9780854329472.
McCamley, Claire, Gilmore, Audrey and McCartan-Quinn, Danielle (2011)
"An investigation of Stakeholder Relationships in the Marketing of Tourism within Northern Ireland"
. In: Proceedings of the Academy of Marketing Conference 2011: Marketing Fields Forever. Academy of Marketing. ISBN 9780956112234.
McCamley, Claire, Gilmore, Audrey and McCartan-Quinn, Danielle (2011)
"Stakeholder identification and management of tourism marketing at Heritage Sites"
. In: Tourism and Hospitality Research in Ireland Conference, June 2011, Athlone, Co. Westmeath.
McCartan-Quinn, Danielle (1996)
"Is a growth strategy appropriate for the Northern Irish post-ceasefire Tourism Industry?"
In: Irish Marketing Teachers Association Annual Conference, May 1996, Sligo.
McCartan-Quinn, Danielle and Carson, David (1994)
"Non-Practice of Theoretically Based Marketing in Small Business - Issues Arising and Their Implications"
. In: Marketing Education Group Conference, July 1994, University of Ulster, Coleraine, Northern Ireland.
McCartan-Quinn, Danielle, McAleer, W. and Naqvi, Inam (1994)
"The Quality of Community Health and Social Services for the Elderly"
. In: European Institute for Advance Studies in Management, May 1994, Marne La Valee, Paris, France.
McCartan-Quinn, Danielle and Carson, David (1993)
"Non-Practice of Theoretically Based Marketing in Small Business"
. In: European Foundation for Management Development Conference (European Small Business Seminar), July 1993, Northern Ireland.
Staff Directory