Purpose of Position:

Provide support to the Library Help Centre Manager & assist with support to academic staff and course directors for students to streamline services and resources; attend any committees or meetings concerning students’ study requirements if/where required.

Position will include evening/Friday/occasional Saturday work.

Reporting to:              

Library Help Centre Manager

Key Relationships: 

  • Library Help Centre Manager
  • Library Help Centre Staff
  • Students
  • Librarian/Deputy Librarian
  • Library Staff
  • Faculty and Staff

Key Responsibilities:

  • Provide support to the Library Help Centre Manager & assist with support to academic staff and course directors for students to streamline services and resources; attend any committees or meetings concerning students’ study requirements if/where required 
  • Support information literacy services, including liaison duties with other College departments
  • Help support the organisation & creation of student library induction
  • Continued maintenance & development of resources available on library website & applicable library guides
  • Subject guides for students
  • Provide both in-person and online academic assistance to students across all courses via the Library Help Centre’s appointment and drop-in service
  • Provide bespoke information skills classes, for courses within the College
  • Assist with the roll-out of information literacy services to students with the support of library staff, including social media
  • Liaise with academic staff and course directors to streamline services and resources for students, faculty, and staff
  • Liaise with administrative staff and International Office to ensure there is a cohesive delivery of services to students
  • Provide regular assignment analysis, feedback and online resources recommendations via the Library Help Centre’s email service 

Key Attributes:

  • Experience of user information work or in a similar position
  • Ideally have a Professional Library Qualification, experience of an academic library would be an asset
  • Ability to work on own initiative with excellent communication and interpersonal skills
  • Expert knowledge of online databases and systems, experience of Discovery, research and metadata search engines would be an advantage
  • Positive approach to continued training
  • Flexible approach to working hours which will include evening and occasional Saturday work [depending on Academic Semester requirements].
  • Flexible attitude to the changing needs of the post and library users
  • Ability to prioritise and deal effectively with tasks simultaneously
  • Ability to meet deadlines
  • Presentation skills along with experience of educational technologies, such as screencast, articulate etc. desirable, however not essential as training will be provided


Administrator salary band €31,059 to €43,485 


Permanent Full time

Annual Leave: 

24 days per annum

National College of Ireland’s mission is to widen participation in higher education and unlock each student's potential. The College offers students the opportunity to acquire the skills and self-confidence to change their lives, contribute to a knowledge based economy and become responsible, active citizens. 

Application Process:

This role is open to internal applicants only

To apply, please e-mail your cover letter and CV both in PDF format ONLY, quoting reference number: NCI1050 to: recruitment@ncirl.ie by 5:00 pm, 31st May 2023.

Note: The functions and responsibilities assigned to the Library Help Centre Academic Support Librarian are based on the current stated role and objectives of the College. These functions and responsibilities may alter in line with any change in the role and objectives of NCI.

National College of Ireland is an equal opportunities employer

The Importance of Confidentiality

We would like to assure you that protecting confidentiality is our number one priority. You can expect that all enquires, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process.

Candidates' Obligations

In submitting a completed Curriculum Vitae and supporting documentation, candidates are declaring:

  • That all the particulars furnished in their application are true and correct without omission and that they are aware of the qualifications and particulars for this position.
  • That to the best of their knowledge that there is nothing in relation to their conduct, character or personal background of any nature that would adversely affect the position of trust in which they would be placed by virtue of this appointment.
  • Their irrevocable consent to NCI making such enquiries as deemed necessary in respect of their suitability for the post in respect of which their application is made.
  • Their acceptance and confirmation of the entitlement of NCI, as appropriate to, reject their application, or to terminate their employment (in the event of a contract of employment having been entered into on foot of this competition) if they have omitted to furnish NCI with any information relevant to their application or their continued employment or where they have made any false statement or misrepresentation relevant to this application or their continuing employment with the College. 

Candidates should note that they may be required to submit documentary evidence in support of any particulars given by them in their application for the post.

Data Protection Acts 1988 to 2018 and the Freedom of Information Acts 1997 to 2014 as amended

Data collected for the purposes of recruitment activities

NCI conducts recruitment processes to fill vacancies within the college. When applying for these competitions applicants are asked to submit a range of documents, e.g., a completed application form, CV and/or a personal statement or cover letter. For the purposes of recruitment activities, we will not collect any personal data that we do not need to assess your candidature for a role with us.

Legal Basis for Processing

NCI ’s legal basis for the processing of this data is a combination of individual consent, contractual necessity and legal obligations.

Withdrawal of Consent

Applicants can withdraw their consent for the processing of their personal data at any time by notifying the College. It is important to note that withdrawal of consent prior to the completion of the process will be considered as a withdrawal of the application.

What we do with your data

People who are directly employed by NCI and are based in Ireland process all the personal data collected for both recruitment and HR purposes.


HR draft up the shortlisting documents and provide the initial screening to determine if a person meets the essential criteria of the competition. A shortlisting panel is generally made up of two senior grade staff members from the relevant department for which the role is being recruited.

Sharing of your data

Where you have been successfully shortlisted for a post, each interview panel member will be furnished with a copy of the relevant information of those who will be attending interview in order that they can review applications in advance of the interview process. All such information will be returned to NCI and shredded following the competition process. Some of the interview panel will be external interviewers, who are not employees of NCI but are engaged for the purpose and are strictly subject to the rules and policies of the College.


Applicants can request and receive access to their data at any time and can request and receive a copy of this data, in electronic/transferable format.


Applicants can request the data held be erased. In this case, the application for a position is considered withdrawn.


Applicants can have any incorrect information corrected.

Objection / Withdraw

Applications can object to this information being processed and/or can request to withdraw from the application process


Applicants can make a complaint to our internal Information Governance and Data Protection Officer

NCI Information Governance and Data Protection Officer

National College of Ireland, Mayor Street, IFSC, Dublin 1

Tel (Direct): + 353 1 4498 523 ; Tel (Reception): + 353 1 4498 500

And/or make a complaint to the relevant authority

Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28

Tel: +353 (0) 761 104 800

National College of Ireland is an equal opportunities employer and is a Member of the Athena SWAN Charter. NCI is committed to serving our diverse community and welcomes applications from underrepresented groups.

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